Objective: Importance of Role of Management to improve working of Basic Health Units at gross root level which include Primary Health Care Centres (PHC) and Sub-Centers in deliverance of Quality Health Services through practical measures. Design: A qualitative study Place and Duration: Study was conducted in Jaipur, Rajasthan. Methodology: The Basic Health Units of Jaipur were taken as a model for Study and was carried out in following steps __ampersandsignnbsp;Survey: Physical survey was carried out at PHC and Sub-Centers. ?Interviews: Interviews through personal interaction with all stake holders of basic health units of Jaipur involving health care providers which included Doctors, ANM and Dispensers. Results: As a result of these surveys and interviews it was observed that the Service Providers lacked required degree of training, awareness and commitment. Conclusion: At Jaipur, Health Care Facilities are far from perfection in terms of Quality. The effective and efficient health care system at basic health units is dependent on the introduction of quality management and is considered the essence of its success which is possible through training and creating awareness about its benefits.