Radiance Research AcademyInternational Journal of Current Research and Review2231-21960975-5241EnglishN2023May30Healthcare
Antibacterial Activity of Silver, Gold and Amoxicillin-Silver Nanoparticles against Methicillin Resistant Staphylococcus aureus - an invitro Study
English0104Ramya K AEnglish Anu S. SankerEnglish Harish Kumar K. S.English Shinu KrishnanEnglish Neethu BabuEnglishhttps://doi.org/10.31782/IJCRR.2023.151001
Introduction: Methicillin-resistant staphylococcus aureus, a multi drug resistant bacterium is responsible for a broad spectrum of human and animal diseases ranging from skin infections to severe disorders as pneumonia, endocarditis and septicemia causing morbidity and mortality worldwide. This has led to growing interest in exploring novel methods to treat increasing drug resistance. Aim/Objectives: Aim of our study was to determine the anti-MRSA activity of silver and gold nanoparticles alone, also combination of amoxicillin and silver nanoparticles combination. Materials and Methods: The antimicrobial activity of silver and gold nanoparticles was evaluated using Disc diffusion method and amoxicillin in combination with silver nanoparticles by determining the colony forming units. Results: Silver nanoparticles showed anti-MRSA activity whereas gold nanoparticles, amoxicillin and silver nanoparticles combination showed no activity against MRSA clinical isolates.
Englishhttp://ijcrr.com/abstract.php?article_id=4739http://ijcrr.com/article_html.php?did=4739Radiance Research AcademyInternational Journal of Current Research and Review2231-21960975-5241EnglishN2023May30Healthcare
Effectiveness of Med-education Training for the Contact Centre Team of Health Net Global (Apollo Hospitals)
English0511Prashant JanjalEnglish Mukul UpadhyayEnglish Akhila KosuruEnglish Vineet DugarEnglishhttps://doi.org/10.31782/IJCRR.2023.151002
Introduction: Healthcare contact centres receive calls of different nature (Appointments related, Diagnostics, Treatment, Surgeries and General health Enquiries etc.,) and the majority of the agents working in these centres come from non-medical backgrounds. This knowledge gap can be bridged by providing structured medical education training to the contact centre agents. Aim/Objectives: The aim of this study is to evaluate the effectiveness of providing medical education training to contact centre agents in order to reduce the knowledge gap and improve their ability to assist callers with medical issues. Method: Standardized medical education training was provided to contact centre agents in the form of lecture videos. A survey and summative evaluation were conducted to assess the agents’ learning outcomes and satisfaction. Result: The survey results indicated that the medical education training provided to the contact centre agents was beneficial and helped them to better assist callers with medical issues. However, some areas for improvement were also identified. Conclusion: The provision of structured medical education training to contact centre agents can reduce the knowledge gap and improve their ability to assist callers with medical issues. The results of this study indicate that this training can be beneficial and sustainable, with potential for growth in the market.
EnglishMedical Education, Trainings, Contact Centre, Customer Support, BPO, Health Mentor, HealthNet Global, Apollo Hospitalshttp://ijcrr.com/abstract.php?article_id=4740http://ijcrr.com/article_html.php?did=4740
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Radiance Research AcademyInternational Journal of Current Research and Review2231-21960975-5241EnglishN2023May30Healthcare
Association of Non-Modifiable Risk Factors with Coronary Artery Disease (CAD) in a Tertiary Care Hospital in Peshawar, Pakistan
English1217Ali RazaEnglish Abid UllahEnglish Umama QasimEnglish Attiya Hameed KhanEnglish Asma QudratEnglish Kiran JamalEnglish Syed Shahkar Ahmed ShahEnglish Shah ZebEnglish Rafi Ullah JanEnglish Qaiser AleemEnglish Syed Ali Shan Ul HaqEnglish Fazal AkbarEnglish Zahoor KhanEnglishhttps://doi.org/10.31782/IJCRR.2023.151003EnglishCoronary Artery Disease, Non-modifiable risk factors, Family history, Age, Gender, Association, Patientshttp://ijcrr.com/abstract.php?article_id=4741http://ijcrr.com/article_html.php?did=4741
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