Radiance Research AcademyInternational Journal of Current Research and Review2231-21960975-52411510EnglishN2023May30Healthcare Antibacterial Activity of Silver, Gold and Amoxicillin-Silver Nanoparticles against Methicillin Resistant Staphylococcus aureus - an invitro Study     English0104Ramya K AEnglish Anu S. SankerEnglish Harish Kumar K. S.English Shinu KrishnanEnglish Neethu BabuEnglish Introduction: Methicillin-resistant staphylococcus aureus, a multi drug resistant bacterium is responsible for a broad spectrum of human and animal diseases ranging from skin infections to severe disorders as pneumonia, endocarditis and septicemia causing morbidity and mortality worldwide. This has led to growing interest in exploring novel methods to treat increasing drug resistance. Aim/Objectives: Aim of our study was to determine the anti-MRSA activity of silver and gold nanoparticles alone, also combination of amoxicillin and silver nanoparticles combination. Materials and Methods: The antimicrobial activity of silver and gold nanoparticles was evaluated using Disc diffusion method and amoxicillin in combination with silver nanoparticles by determining the colony forming units. Results: Silver nanoparticles showed anti-MRSA activity whereas gold nanoparticles, amoxicillin and silver nanoparticles combination showed no activity against MRSA clinical isolates. Englishhttp://ijcrr.com/abstract.php?article_id=4739http://ijcrr.com/article_html.php?did=4739

Radiance Research AcademyInternational Journal of Current Research and Review2231-21960975-52411510EnglishN2023May30Healthcare Effectiveness of Med-education Training for the Contact Centre Team of Health Net Global (Apollo Hospitals)     English0511Prashant JanjalEnglish Mukul UpadhyayEnglish Akhila KosuruEnglish Vineet DugarEnglish Introduction: Healthcare contact centres receive calls of different nature (Appointments related, Diagnostics, Treatment, Surgeries and General health Enquiries etc.,) and the majority of the agents working in these centres come from non-medical backgrounds. This knowledge gap can be bridged by providing structured medical education training to the contact centre agents. Aim/Objectives: The aim of this study is to evaluate the effectiveness of providing medical education training to contact centre agents in order to reduce the knowledge gap and improve their ability to assist callers with medical issues. Method: Standardized medical education training was provided to contact centre agents in the form of lecture videos. A survey and summative evaluation were conducted to assess the agents’ learning outcomes and satisfaction. Result: The survey results indicated that the medical education training provided to the contact centre agents was beneficial and helped them to better assist callers with medical issues. However, some areas for improvement were also identified. Conclusion: The provision of structured medical education training to contact centre agents can reduce the knowledge gap and improve their ability to assist callers with medical issues. The results of this study indicate that this training can be beneficial and sustainable, with potential for growth in the market. EnglishMedical Education, Trainings, Contact Centre, Customer Support, BPO, Health Mentor, HealthNet Global, Apollo Hospitalshttp://ijcrr.com/abstract.php?article_id=4740http://ijcrr.com/article_html.php?did=4740 1. Future of call centers: Technology trends in 2022. (n.d.). NASSCOM Community | The Official Community of Indian IT Industry. Retrieved January 4, 2023, from https://community. nasscom.in/communities/cloud-computing/future-call-centerstechnology-trends-2022 2. HealthNet global. (n.d.). Hng.Co.In. Retrieved February 27, 2023, from https://www.hng.co.in/index.html 3. Swan K. Virtual Interaction: Design Factors Affecting Student Satisfaction and Perceived Learning in Asynchronous Online Courses. Distance Educ. 2001; 22:306-331. https://doi. org/10.1080/0158791010220208. 4. Volery T, Lord D. (2000). Critical success factors in online education. IJEM. 14. 216-223. 10.1108/09513540010344731. 5. Wang YS. Assessment of learner satisfaction with asynchronous e-learning systems. Information & Management. 2003; 41:75- 86. https://doi.org/10.1016/S0378-7206(03)00028-4

Radiance Research AcademyInternational Journal of Current Research and Review2231-21960975-52411510EnglishN2023May30Healthcare Association of Non-Modifiable Risk Factors with Coronary Artery Disease (CAD) in a Tertiary Care Hospital in Peshawar, Pakistan       English1217Ali RazaEnglish Abid UllahEnglish Umama QasimEnglish Attiya Hameed KhanEnglish Asma QudratEnglish Kiran JamalEnglish Syed Shahkar Ahmed ShahEnglish Shah ZebEnglish Rafi Ullah JanEnglish Qaiser AleemEnglish Syed Ali Shan Ul HaqEnglish Fazal AkbarEnglish Zahoor KhanEnglishEnglishCoronary Artery Disease, Non-modifiable risk factors, Family history, Age, Gender, Association, Patientshttp://ijcrr.com/abstract.php?article_id=4741http://ijcrr.com/article_html.php?did=4741 1. Rosamond W, Flegal K, Furie K, Go A, Greenlund K, Haase N, et al. Heart disease and stroke statistics-2008 Update: A report from the American heart association statistics committee and stroke statistics subcommittee. Circulation. 2008;117(4). 2. Yarmohammadian MH, Abdar-E-Esfahani M, Yoosefi AR, Shooshtarizadeh S. A Study About the Effects of Health Behavior on Life Style Changes of the People Affected By Cardiovas cular Diseases. Pakistan Hear J. 2005;38(1–2):8–12. 3. Kirkpatrick C. Developing countries. Handb Regul Impact Assess. 2016;381–96. 4. Shi L, Morrison JA, Wiecha J, Horton M, Hayman LL. Healthy lifestyle factors associated with reduced cardiometabolic risk. Br J Nutr. 2011;105(5):747–54. 5. Freund KM, Belanger AJ, D’Agostino RB, Kannel WB. The health risks of smoking the framingham study: 34 years of follow-up. Ann Epidemiol. 1993;3(4):417–24. 6. Wirfält E, Drake I, Wallström P. What do review papers conclude about food and dietary patterns? Food Nutr Res. 2013;57. 7. Kwa?niewska M, Kostka T, Jegier A, Dziankowska-Zaborszczyk E, Leszczy?ska J, R?bowska E, et al. Regular physical activity and cardiovascular biomarkers in prevention of atherosclerosis in men: A 25-year prospective cohort study. BMC Cardiovasc Disord. 2016;16(1):1–9. 8. Ather M, Khan AH, Bandeshah AA, Wajid H, Adnan S, Abbasi AS. Hypertension Among General Popultaion Visiting at South East Hospital and Research Center, Islamabad, Pakistan. Int J Curr Res Rev. 2022;14(10):09–14. 9. Nasta AM, Raghuwanshi SR, Churiwala JJ. Study of Hypertension in Youth and Its Contributory Factors - a Cross Sectional Study of 600 Subjects. Int J Curr Res Rev [Internet]. 2015;7(11 PG-44–49):44–9. 10. Hajar R. Risk factors for coronary artery disease: Historical perspectives. Hear Views. 2017;18(3):109. 11. Dhingra R, Vasan RS. Age As a Risk Factor. Med Clin North Am [Internet]. 2012;96(1):87–91. Available from: http://dx.doi. org/10.1016/j.mcna.2011.11.003 12. Otaki Y, Gransar H, Berman DS, Cheng VY, Dey D, Lin FY, et al. Impact of family history of coronary artery disease in young individuals (from the CONFIRM registry). Am J Cardiol [Internet]. 2013;111(8):1081–6. Available from: http://dx.doi. org/10.1016/j.amjcard.2012.12.042 13. Nasir K, Budoff MJ, Wong ND, Scheuner M, Herrington D, Arnett DK, et al. Family history of premature coronary heart disease and coronary artery calcification: Multi-Ethnic Study of Atherosclerosis (MESA). Circulation. 2007;116(6):619–26. 14. Roux AVD, Merkin SS, Arnett D, Chambless L, Massing M, Nieto FJ, et al. Neighborhood of Residence and Incidence of Coronary Heart Disease. N Engl J Med. 2001;345(2):99–106. 15. Dalton ARH, Bottle A, Soljak M, Majeed A, Millett C. Ethnic group differences in cardiovascular risk assessment scores: National cross-sectional study. Ethn Heal. 2014;19(4):367–84. 16. Khera A V., Emdin CA, Drake I, Natarajan P, Bick AG, Cook NR, et al. Genetic Risk, Adherence to a Healthy Lifestyle, and Coronary Disease. N Engl J Med. 2016;375(24):2349–58. 17. Ni Mhurchu C, Rodgers A, Pan WH, Gu DF, Woodward M, Parag V, et al. Body mass index and cardiovascular disease in the Asia-Pacific Region: An overview of 33 cohorts involving 310 000 participants. Int J Epidemiol. 2004;33(4):751–8. 18. Woodward M, Peters SAE, Batty GD, Ueshima H, Woo J, Giles GG, et al. Socioeconomic status in relation to cardiovascular disease and causespecific mortality: A comparison of Asian and Australasian populations in a pooled analysis. BMJ Open. 2015;5(3):6–8. 19. Vikulova DN, Grubisic M, Zhao Y, Lynch K, Humphries KH, Pimstone SN, et al. Premature Atherosclerotic Cardiovascular Disease: Trends in Incidence, Risk Factors, and Sex-Related Differences, 2000 to 2016. J Am Heart Assoc. 2019;8(14). 20. Silberberg JS, Wlodarczyk J, Fryer J, Robertson R, Hensley MJ. Risk associated with various definitions of family history of coronary heart disease the newcastle family history study II. Am J Epidemiol. 1998;147(12):1133–9. 21. Wahrenberg A, Magnusson PK, Discacciati A, Ljung L, Jernberg T, Frick M, et al. Family history of coronary artery disease is associated with acute coronary syndrome in 28,188 chest pain patients. Eur. Heart J. Acute Cardiovasc. Care. 2020;9(7):741–7.